Manufacturing companies empower a massive workforce for better production and growth. However, with the increasing number of employees, it becomes challenging to improve employee engagement and internal communication. The workforce finds it challenging to communicate internally due to several factors like geographical location shift timings, and else many. Solving these challenges of internal communication and employee engagement rate can be challenging.

Microsoft Viva Connections is the only ideal solution that solves all the challenges in regard to internal collaboration and improving employee engagement rate. Now you may wonder how it is possible. So, this case study is the answer to all your questions! This case study showcases how a manufacturing company collaborated with Adapt Software based in Dallas, Texas, and successfully implemented Viva Connections. Results? It helped the company to enhance its intranet experience, which ultimately resulted in improved employee engagement and communication.

What challenges did the manufacturing company face before implementing Viva Connections?

While discussing the challenges, it became evident that the company struggled with the intricacies of advanced SharePoint intranet features. It turned out to be a time-taking process for the employees to properly utilize the existing features.

Not only this if we look at the budget side, but maintenance was also expensive. Instead, seamless user experience brought challenges for employees. And with this, the employee engagement rate and effective internal collaboration are lacking.

How was the problem solved?

Adapt Software 365 helped the manufacturing company by implementing Microsoft Viva Connections. With multiple robust features and seamless integration within existing M365, the solution offered a quick and budget-friendly solution. Now using this solution, the company was able to customize and build their own intranet.

Now if we make a comparison between the earlier intranet and the intranet built with Adapt Software, it brought a few major changes.

• Centralized Communication Hub: The intranet became a central platform for employees to connect, share information, and stay updated on company news.
• Increased Employee Engagement: Employees were more actively involved in using the intranet for their daily tasks, leading to a significant boost in engagement.
• Improved Access for Frontline Workers: Previously limited access to the company’s knowledge base was addressed, enabling frontline workers to access necessary information directly from their mobile devices.
• Enhanced Knowledge Sharing: The intranet facilitated seamless knowledge sharing among employees, fostering a collaborative work environment.

What was the implementation process?

1. Tailored Solution: Adapt Software worked closely with the company to understand their specific needs and challenges.
2. Viva Connections Intranet: A custom intranet was built using Viva Connections to address these challenges.
3. Key Features: The intranet supported news distribution, employee recognition, knowledge sharing, and community building.
4. Seamless User Experience: The intranet provided a seamless user experience across both desktop and mobile devices.
5. Frontline Worker Access: A key feature was the ability for frontline workers to access the knowledge base through the intranet.

Conclusion

This case study demonstrates how Microsoft Viva Connections can revolutionize employee engagement and internal communication. It is among the most expert uses of Viva Connections and exemplifies how technology can be used to foster a more engaged and connected workforce. Any business can attain comparable success if it has the right resources and a compatible partner.