Leading player in the healthcare industry, specializing in orthodontics has a large workforce of 200+ employees working at different office locations. The orthodontics experts faced some significant challenges in maintaining employee engagement and keeping employees updated on the latest happenings. Their existing methods to communicate internally were not up to mark. The communication methods were insufficient leading to less employee engagement and inefficient internal collaboration. A personalized intranet was their primary need. However, getting an Intranet within less span of time and without spending much money was more challenging.

What were the challenges with the existing methods of employee engagement and internal collaboration?

The company struggled to share the same resources with the employees. It was tough to keep everyone on the same page due to different locations. Apart from this several other factors hampering employee engagement:

1. A multi-site intranet was needed to support the organization’s hierarchical organizational structure, which included multiple departments and teams.
2. It was hard to share events, news, updates, and celebrations like birthdays, anniversaries, etc.
3. Sharing common resources was a time-taking process since there wasn’t a single platform for accessing needful things.

What was the best-suited solution for the organization?

A personalized intranet with multiple sites was the ideal solution to all these challenges faced by the organization. Adapt Software 365 closely studied all the problems and implemented a customized Intranet with 100+ sites to solve problems like:

1. Hierarchical Structure of Organization– Establish a strong intranet platform with scalable permissions and access levels. With this all the information was appropriately shared within the organization, respecting the hierarchy.
2. Sharing Events, News, and Celebrations– Built an Intranet with a section for celebrations, news, and events allowing employees to share information or updates. This resulted in transparency and a better employee engagement rate.
3. Sharing Common Resources– Whether a new employee or an old employee everyone was able to access important resources like the company’s policy from a central repository.
4. Mobile Friendly– Adapt Software 365 made it easy for the employee to access information from anywhere anytime by providing mobile integration

Interestingly the solution was deployed under the existing M365 subscription eliminating the need for any third-party application or software.

What were the results after implementing the Intranet solution with Adapt Software 365?

The top medical professionals benefited greatly from the deployment of the SharePoint-based intranet:

1. Better Communication: Employee cooperation and communication was improved, which has raised output and efficiency.
2. Enhanced Employee Engagement: A more robust sense of community and inclusion among staff members, cultivating a happy and productive workplace.
3. Centralized Information Access: Quick and simple access to vital data, saving time spent looking for information.
4. Improved Brand Identity: An eye-catching intranet that upholds the business’s reputation as a reliable source of information.

Conclusion

By joining hands with Adapt Software 365, the leading healthcare giant was able to effectively transform their intranet into an ideal tool for the workforce. The solution helped the organization to boost employee engagement, collaboration, internal communication, and transparency within the organization. In addition to fulfilling their immediate needs, the SharePoint-based solution offered a scalable foundation for expansion and innovation in the future.